MANAGEMENT SERVICES – CONTINENTS HOTELS

Our team has a distinctive and unparalleled record of creating successful new hotel, resort, aparthotel concepts, in the three-, four- and five-star markets, in Europe, Middle East and Africa. We also have deep experience of the sales and marketing in these markets. Our experience in reviving ‘fallen’ hotels, with potential, is also well recognized.

We can provide a comprehensive management solution and focus on the implementation of the necessary operational and physical changes and the introduction of the appropriate systems and controls to maximise return.

Hotel Operations

A full operational audit of the current policies and standard procedures is concluded. Hotel preeminent custom systems and procedures are put in place in an effort to increase sales, decrease costs and build customer satisfaction.

Revenue Management

Maximisation of all revenue prospects within a property is of utmost importance. Continents Hotels Management’s Revenue Management Team will back and train the property to guarantee that effective yield management strategies.

Sales and Marketing

A complete assessment of the existing Sales & Marketing efforts of the property takes place in the primary instance. This allows us to assess how the hotel positions itself within the marketplace.

Financial Management

Continents Hotels Management knows that operative financial management is a dynamic constituent of our offering. We implement detailed planning, reporting and control processes for all management contracts.